This document lays out the terms and conditions that apply to the access and use of the services via Lxme platform through the website “www.lxme.in” (herein after referred to as “Website”) and Mobile Application “Lxme”, including any other sub-domain or platform which is owned, developed, managed or operated by Lxme, and/or its affiliates (hereinafter referred to as “App”). App and website shall together hereinafter referred as “Platform”. Lxme app shall hereinafter be referred to as “Lxme.” In terms of the Information Technology Act, 2000, this document is an electronic record, being generated by a computer system, and it does not require any physical or digital signature. Your acceptance of the terms and conditions shall be considered as your consent to use the App, the Website, the services and products (collectively referred to herein as “Services”) provided by Lxme in accordance with the terms and conditions laid down by Lxme Money Private Limited (Lxme). These Terms and Conditions are published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and user Terms and Conditions for access or usage of the intermediary’s computer resource by any person.
INTERPRETATION
The words, “him”, “his”, “You”, “Your”, “Client”, “User” “Investor”, “I”, “Subscriber” and “Customer” refer to the person(s) who use and avail the Services and Products of Lxme Website /
App and shall include both singular and plural. The Services provided herein are only for Customers who are Indian citizens and tax residents of India. These terms shall constitute a binding contract between Lxme Money Private Limited (Lxme) and you when you download the App or use the services on Website and/ or the App or use its Services on any other platform managed by Lxme Money Private Limited and shall be referred to herein as the “Terms and Conditions”. Downloading and installing the App or using the services of the Website or the App shall be deemed to constitute sufficient proof that you have read, understood, and accepted these terms. These Terms and Conditions contain important information regarding the Services that will be
offered to you, you are advised to read these Terms and Conditions carefully before accepting them. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT PROCEED TO USE THE APP OR USE THE SERVICES OFFERED ON THE WEBSITE OR MOBILE APPLICATION. These Terms and Conditions may be read with our privacy policy document or other such documents as may apply to a particular account / service / situation / circumstance / transaction. Reference to any statute, ordinance, or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force. All headings, bold typing, and italics (if any) have been inserted for convenience of reference only and do not define a limit or affect the meaning or interpretation of the terms contained herein. Without prejudice to any other specific requirement which may be laid out in this Terms and Conditions, your use of the App / Website and the Services and specifically, your acceptance of these terms as aforesaid shall be deemed to be a representation from you that you are above 18 years of age, or possess legal parental or guardian consent, and are fully able, conscious and competent to accept the Terms and Conditions and execute, evaluate your investment decisions, investment transactions, , if any, and confirm to abide by and comply with the terms set forth herein.
DESCRIPTION OF THE APP / WEBSITE
Lxme (including the App and Website are owned by Lxme Money Private Limited, a company incorporated under the Companies Act, 1956, having its registered office at Kamala City, 11 th Floor, Times Tower, Senapati Bapat Marg, Lower Parel West Mumbai 400013 and is also
registered with the Association of Mutual Funds in India (AMFI) as a distributor of Mutual Fund product vide ARN number 183435. Lxme is in the business of providing distribution of Mutual Funds and Third Party products to users through its technology platforms. Lxme shall, through its Lxme Website / App provide mutual fund investment services. Lxme shall use the information you provide about your investment and risk assessment to make investment recommendations to you in the form of one or more suitable Mutual Fund Schemes provided by Asset Management Companies / Mutual Funds. The advice or information that is visible on Lxme website and app would be prepared based on the information available with Lxme, including data which it receives from the Third Parties offering the product, and other official or public domains. Lxme would not independently verify the said information and also based one’s understanding of assessing risk and suitability in line with your objectives, profile, and requirements as per the details / information provided by you. Lxme does not take any fees or commissions from the Mutual Fund schemes it recommends. Upon receipt of the advice, you may decide whether to disregard it or to act upon it (in whole or in part). Lxme relies on third-party APIs and integration partners (including but not limited to AMCs, RTAs, KRA, CKYC, PSP, and NPCI) for order execution, NAV updates, and transaction data. Lxme is not liable for delays, inaccuracies, or failures caused due to disruptions or lapses in third-party systems. All investment decisions shall be made at your sole discretion.
You are free to choose the execution of Mutual Fund as you wishto invest in, irrespective of whether you have obtained the advise or not. You are free to use the platform or any other platform of your choice at your free will to make an investment based on advice from a registered Investment Advisor. Mere view of certain Mutual Funds information on the App or Website does not amount to advisory. Lxme has not undertaken any regulatory, legal, tax or accounting analysis relating to the suitability of the products invested by you. You are requested to refer to the disclaimers for each Scheme/product/facilities/services at the relevant sections and should seek appropriate professional investment and Tax advice, before investing and dealing with any realised or unrealised gain / loss reflected in the statements of investment portfolio.
In addition to the services mentioned above, the Lxme website and app offer users the ability to make direct investments (i.e., investments made without going through a distributor). When you request to invest, Lxme will forward all your fund requests and instructions to the Asset
Management Companies (AMCs) or their authorized Registrar and Transfer Agent (RTA). It’s important to note that Lxme acts solely as an order collection platform, gathering your orders and placing them for execution.
You acknowledge that Lxme is not liable for any damages resulting from non-execution or incorrect execution of orders related to the mutual fund schemes you select. This includes issues
arising from system failures, links, or failures at third-party service providers.
Lxme will retain a record of your information about the services you have used or intend to use through the platform. It also collects daily Net Asset Value (NAV) and other mutual fund scheme information from the AMFI website, authorized RTAs, third-party vendors, or the AMCs themselves to keep the information updated on the platform. While Lxme strives to provide accurate and up-to-date information, it cannot be held responsible for any inaccuracies that may arise from third-party sources.
For validation of any information related to mutual fund schemes or your investments, it is recommended that you contact the respective AMCs or their RTAs directly. Lxme uses Application Programming Interfaces and portals provided by third-party service providers to facilitate mutual fund transactions.
ARSSB maintains transaction, account opening, KYC information, as well as portfolio details, based on data from these third-party service providers and regulatory requirements. Lxme also provides users with the ability to paperlessly switch to direct schemes based on the details you provide. By using the platform, you hereby grant unconditional consent for your details to be verified with the AMC, RTA, KRA, CERSAI and Tax Department..
USE OF THE APP / WEBSITE / SERVICE
User will be allowed to avail or use the services only when the User completes the KYC, Investment Readiness and Information Verification process and provides the complete personal information in accordance with the Know Your Client (“KYC”) guidelines issued by the Securities and Exchange Board of India (“SEBI”), AMCs, RTAs, or any other appropriate authorities from time to time. You consent that Lxme may use all the relevant data including personal information derived from your usage of Lxme website and application to offer services, marketing materials, user experiences, in line with the products and services to you, you also consent that your personal information may be processed by or transferred or disclosed to and / or by third parties like AMC’s, RTA’s, KRAs, CERSAI, statutory bodies or agency, or 3rd party service providers & partners etc where necessary to enable us to provide services to you and for such additional purposes as Lxme may deem fit. If you do not agree with these terms, we suggest you do not signup or avail any services offered by Lxme through its Lxme website / App. You may avail the Services by using your Lxme user id and password which is provided by Lxme Money Private Limited). You agree and that you shall be solely responsible to ensure protection and confidentiality of the user ID and password at all times and any disclosure thereof shall be entirely at your risk. You shall not use the App / Website / Service for any commercial purpose. In your use of the App / Website / Service, you shall always comply with all applicable laws. You agree not to circumvent, disable or otherwise interfere with security-related features of the App / Website / Service or features that prevent or restrict use or copying of any content or enforce limitations on use of the App or the content therein. Except for the Services explicitly provided, does not provide, control or endorse any third party information, products or services in any manner whatsoever, even if such third party information, products or services are displayed / featured on the App / Website. You hereby represent and warrant that you shall make use of the App / Website / Service as a prudent, reasonable and law-abiding citizen of India. The platform may be subject to periodic maintenance and upgrades. Lxme will, to the extent practicable, notify Users in advance about any scheduled downtimes. Lxme shall not be responsible for any delay or failure in processing any transaction or any request whatsoever resulting from infrastructure issues, like server uptime, network availability and connectivity. You shall not take any action that would cause Lxme to suffer any type of loss. You will ensure that any material change in your situation, personal information or other relevant data is updated on the profile,Lxme will rely on the most recent information provided by you. Lxme does not take the responsibility, liability and undertake the authenticity of the figures calculated on the basis of the calculator provided herein for calculations towards prospective investments. The data content provided is obtained from sources considered to be authentic and reliable. However, Lxme is not responsible for any error or inaccuracy or for any losses suffered on account of information. Lxme has the sole authority and right to reject a Customer’s request to open an account with Lxme. Lxme may at its discretion choose to disclose or not disclose the reason for not opening such an account. Lxme may also reject / suspend / freeze Customer’s request to open or operate his or her account on directions received from regulatory or government bodies & authorities. The Calculators / Tools / Planners are designed to assist you in determining the appropriate amount. These Calculators / Tools / Planners alone are not sufficient and shouldn’t be used for the development or implementation of an investment strategy. You are requested to make your investment decisions at your own will. You hereby authorize Lxme to the relevant data share with Mutual Fund, AMC, RTAs and the Trustees, your signature available on the records of the KYC Registration Agency (“KRA”) or CKYC for authenticating and processing my requests. Any action taken by Mutual Fund / AMC / its Registrar / the Trustees in good faith relying on the information / evidences / specimen (including specimen signature) available from the records of the KRA / CKYC will be a valid discharge for Mutual Fund / AMC / its Registrar / the Trustees. You shall not have any recourse against Mutual Fund / AMC / its Registrar / the Trustees for any such action taken in good faith relying on records or information available with the KRA / CKYC. In case Your signatures are not available with KRA / CKYC, You agree to cooperate with AMC / RTA to provide incremental details as may be required by AMC / RTA to complete verification. You agree, NAV allotment shall be as per prescribed guidelines by AMC according to receipt of funds. You understand that all entities are acting within the scope of guidelines / regulations defined or suggested by SEBI / AMFI or any other regulator. The Customer agrees, acknowledges and provides his / her consent that the information provided by him / her may be shared with regulators / government bodies as and when required or requested by them. The Customer understands and consents to record his / her telephonic conversations with the customer support department (managed by itself or through any outsourced vendor) for quality control, record retention purposes, and other similar purposes however we agree to keep such records confidential. The Customer understands that he / she can login through his / her Login Credentials. By logging into the Lxme Website / App using these credentials, the Customer acknowledges and provides consent to verify his / her credentials with Lxme Money Private Limited. The customer understands and consents that all the transactions, financial or nonfinancial, carried out by the customer through the Lxme App or Website or through any other intermediary in relation to Lxme, shall be tagged to the RIA code of Lxme Money Private Limited. The Customer hereby authorize and consents to all AMCs with whom he / she transact with to share and disclose the details of his / her personal data and information including the details of his / her investments and transactions in the Schemes of the Mutual Fund made through the Lxme Money Private Limited code “183435” to Lxme. All investments through the Platform shall be made at the sole discretion of the User and all investments will be executed by the User only or as per the directions issued by the User. The User hereby allow Lxme to utilize his / her KYC information, which the User has submitted as its own will or uploaded on system, such as his / her personal identity details like name, PAN, age, date of birth, address, Aadhaar number, mobile number, device details, email address, biometric details and signature or any such prescribed by Lxme or by regulation for sending / sharing it to any Asset Management Companies (AMC) or RTA (Registrar and Transfer Agent) or KYC authority (UIDAI, KRA, CERSAI, or others) for the purpose of validation and to comply with the legal and regulatory requirements. The User shall be solely liable to inform RTA /Lxme/ AMC in case of any change in the KYC information including and any investment information or declaration or change in signature / signatories etc. and in the event of his / her signature not being updated, available or legible in KYC records, Lxme / AMC would be within its rights to carry out further checks to validate the authenticity of the request or reject any such request based on existing KYC information. The User shall provide such additional documents and perform such additional actions that may be called upon to be submitted by Lxme. In case the User’s signature is not available with KRA / CKYC, the User shall co-operate with AMC /Lxme/ RTA to provide incremental details as may be required by AMC /Lxme/ RTA to complete verification. The User hereby authorizes to share with Mutual Fund, AMC, RTAs and the Trustees, his / her signatures available on the records of the KYC Registration Agency (“KRA”) or CKYC for authenticating and processing requests. Any action taken by Mutual Fund / AMC / its Registrar / the Trustees / in good faith relying on the information / evidences / specimen (including specimen signature) available from the records of the KRA / CKYC will be a valid discharge for Mutual Fund / AMC / its Registrar / the Trustees / Lxme . The User shall not have any recourse against Mutual Fund / AMC / its Registrar / the Trustees / Lxme for any such action taken in good faith relying on records or information available with the KRA / CKYC. The User hereby confirms and acknowledges that the information provided by the User hereunder or thereafter after the login to the Lxme App or Website may be used by Lxme for marketing purposes and cross selling purposes. The User hereby declares that all amount invested in the schemes through the Lxme platform shall be through his / her own legitimate source / Bank Account only and the said investments do not contravene any Act, Rules, Regulations, Notifications or Directives of the provisions of the Income Tax Act, Anti Laundering Laws, Anti- Corruption Laws or any other applicable laws enacted by the Government of India from time to time. The User hereby agrees and acknowledges that he / she has not received nor have been induced by any rebate or gifts, directly or indirectly in making this investment. The User confirms that the funds invested in the Scheme, legally belong to the User. The User understands that if any investment is made through any 3rd party Account then the same is liable to be rejected by or the AMC. In the event “Know Your Client” process is not completed by the User to the satisfaction of the Lxme / AMC / Mutual Fund, the User hereby authorizes the AMC / Mutual Fund in its sole discretion to redeem the funds invested in the Scheme at the applicable NAV prevailing on the date of such redemption and undertake to abide by such other action with such funds may be required to do under law. In view of services received by the User under this Terms and Conditions, the User hereby authorize and consent to Lxme, AMC and Mutual Fund to share, disclose or transfer my / our personal data and information including the details of his / her investments and transactions in the Schemes of the Mutual Fund with the investment advisor. This information may be disseminated by the AMC / Mutual Fund to the investment advisor and the same shall be solely used by the Advisor for the purpose of collating my / our portfolio details under the said financial services Advisory / Execution Terms and Conditions.
LINKS TO OTHER SITES
The App / Website / Services may contain links, information or pointers to other websites or services for payments, information verifications, information processing, transaction processing or other required / appropriate services but you should not infer or assume that operates, controls, manages or is otherwise connected with these other websites. When you click on a link within the App / Website, may or may not warn you that you have left the App / Website and are subject to the terms and conditions, disclaimers (including privacy policies) of another website or its partners & service providers. Please be careful to read the terms of use and privacy policy of any other website before you provide any confidential information or engage in any transactions. You should not rely on the terms of to govern your use of another website. Lxme is not responsible for the content or practices of any other website even if it links to the site and even if the website is operated by a company affiliated or otherwise connected with Lxme. You acknowledge and agree that Lxme is not responsible or liable to you for any content or other materials hosted and served from any website other than the App / Website. In the event of a data breach, Lxme shall follow its internal Cybersecurity Incident Response Policy and inform affected Users in line with applicable legal obligations under the DPDP Act and IT Act
Lxme COINS (GOLD REWARDS PROGRAM)
Lxme may, at its discretion, credit users with Lxme Coins (also referred to as “Gold Rewards”) as part of promotional activities, engagement programs, or other reward initiatives. These Coins are non-transferable, have no monetary value, and may only be redeemed as per the terms prescribed by Lxme from time to time.
GENERAL CONDITIONS
Lxme Coins cannot be encashed, transferred, or redeemed outside the scope of the rewards program as defined and updated by Lxme. Lxme reserves the sole right to modify, suspend, or terminate the Gold Rewards program or any part thereof, including the terms of accrual, redemption, and forfeiture, at any time, with or without prior notice, at its absolute discretion. Continued use of the Platform after any change in the Gold Rewards terms shall constitute deemed acceptance of such changes.
VALIDITY AND EXPIRY
Time-Based Expiry: Lxme Coins shall remain valid for a period of 12 (twelve) months from the date of accrual. Upon completion of this period, any unredeemed Coins shall automatically expire and be forfeited, without any obligation on Lxme to provide notice or compensation. Inactivity-Based Forfeiture: If a User account remains inactive for more than 6 (six) consecutive months (i.e., no login, investment, or transaction activity), the account may be classified as inactive, and all accrued Lxme Coins shall stand forfeited automatically on such classification.
CONSIDERATION AND PAYMENT TERMS:
Lxme shall have the right to charge its users a fee for use of its platform and services as set out in the Fees and Charges section on the Website / App. Lxme may change fee structure as it determines in its sole discretion from time to time and notice regarding the same shall be intimated to you adequately in advance prior to such change in fee structure. All charges and fees shall be exclusive of taxes and all Government taxes including but not limited to GST shall be payable by you. All charges shall be non-transferable. All payments shall be made by Credit Card, Debit Card, UPI, Mobile Wallet, Net Banking, OTM, e-mandate / Bank Mandate or such other method as Lxme may specify from time to time. Requests made for purchase of any mutual fund scheme shall be processed by the respective mutual funds only after funds sufficient to cover the purchase price and other costs and charges have been received by the respective mutual funds. Payments towards the purchase price and other costs and charges shall be made by you through the payment gateway or other electronic means. You shall ensure that payments for purchase of mutual funds shall be made through your own Bank account and in case of a joint Bank Account you shall be one of the holders of such Bank Account and should also be authorized by the other Bank Account holder for making such purchase. All payments should be through legitimate sources and should be in compliance with the policies and guidelines laid down by RBI, NPCI, SEBI, or any other regulatory body. I am aware that if any investment is made through any third party Account then the same is liable to be rejected by Lxme or the AMC.
CONFIDENTIALITY
For the purposes of this Terms and Conditions, “Confidential Information” refers to any nonpublic, proprietary, or sensitive information, data, or materials disclosed by Lxme or its partners, whether orally, in writing, electronically, or through the use of Lxme’s platforms. This includes, but is not limited to: (i) mutual fund-related information such as investment portfolios, transaction details, user-specific financial data, asset allocations, risk profiles, performance analyses, and proprietary methodologies or algorithms; (ii) third-party product information, including pricing, features, terms, marketing strategies, and data shared by third-party providers; (iii) UPI-related information such as transaction details, UPI IDs, virtual payment addresses, bank account details, and authentication data; (iv) platform-specific data, including user account details, login credentials, preferences, behavioral data, and proprietary software or algorithms; (v) regulatory and compliance data such as KYC information, AML documentation, and transaction logs; and (vi) any business plans, strategies, financials, pricing models, intellectual property, or other nonpublic operational details of Lxme. You shall keep confidential information received pursuant to this Terms and Conditions, even after termination of this Terms and Conditions. You agree to protect the proprietary information to which you gain access to with the same standard of care and procedures used to protect your own proprietary information of similar importance but at all times using reasonable degree of care. You further agree not to attempt to reverse engineer, tamper with or otherwise compromise the Platform or systems used to provide the Services. You agree not to use or disclose the information provided under the service to any third party including any discussion Forums or for any unauthorized illegal purpose or for commercial usage. You also agree to use the information provided under the plan strictly for personal purpose. You should not recompile, disassemble, copy, modify, distribute, transmit, display, perform, reproduce, publish or create derivative works from, transfer, or sell any information, services etc accessed here. You agree that any unauthorized use of information or systems shall be unlawful and may subject to civil or criminal penalties.
TERMINATION; TERMS AND CONDITIONS VIOLATIONS
You agree that Lxme in its sole discretion, for any or no reason, and without penalty, may suspend or terminate your account (or any part thereof) or your use of the App and Website, at any time. Lxme may also in its sole discretion block, restrict, disable, suspend or terminate your access to the App and the Website, or any part thereof, with or without notice. You agree that any termination of your access to the Website and / or the App or any account you may have or portion thereof may be effected without prior notice, and you agree that will not be liable to You or any third party for any such termination or interruption. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies may have at law or in equity. Upon termination for any reason, you agree to immediately stop using the App / Website / Service. The User may terminate his / her account with Lxme by raising a termination request through the CST section of the App / Website. Such termination request can only be initiated when (i) the portfolio value of the User is Zero, and (ii) there are no monies due to Lxme from the User.
LIMITATION OF LIABILITY AND DAMAGES
In no event, Lxme or its contractors, agents, licensors, directors, employees, associates, partners or suppliers will be liable to You for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, losses in investment products, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) howsoever arising. In no event, Lxme, directors, employees, agents will be liable to You or any third party for any damages, liabilities, losses, and causes of action arising out of or relating to: (i) this Terms and Conditions; (ii) use of or access to the App and / or the Website or any reference Site / App / Platform / Service; or (iii) Your use or inability to use the Services provided by Lxme (including any and all materials) or any reference Sites / App / Platform / Service; or (iv) any other interactions with , or (v) any action caused by AMC or RTA or any other third party, however caused and whether arising in contract, tort including negligence, warranty or otherwise, beyond or in excess of ₹500, or the amount required as per Regulatory guidelines, whichever is lesser. You acknowledge and agree that has offered its Services, set its prices, and entered into this Terms and Conditions in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between You and Lxme, and that the warranty disclaimers and the limitations of liability set forth herein form an essential basis of the bargain between You and Lxme would not be able to provide the Services to you on an economically reasonable basis without these limitations. This paragraph shall survive the termination of this Terms and Conditions.
INDEMNIFICATION
You agree to indemnify, save, and hold Lxme / the AMC / Mutual Fund, their affiliates, employees, officers, directors and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to: (i) Your use or misuse of the Services / App / Website; (ii) any violation by You of this Terms and Conditions or applicable laws; or (iii) any breach of the representations, warranties, and covenants made by You herein; or (iv) any act, neglect, misconduct or fraud on your part; or (v) sharing and or disclosing the information disclosed hereunder. Lxme reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Lxme, including rights to settle, and you agree to cooperate with Lxme’s defense and settlement of these claims. Lxme will use reasonable efforts to notify You of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Terms and Conditions.
DISCLAIMER; NO WARRANTIES
To the fullest extent permissible pursuant to applicable law, Lxme and its third-party partners disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and noninfringement of proprietary rights. No advice or information, whether oral or written, obtained by You from Lxme or through the App / Website / Service will create any warranty or guarantee other than those expressly stated herein. For the purposes of this Disclaimer, You expressly acknowledge that as used in this section, the term “Lxme” includes Lxme’s officers, directors, employees, affiliates and subsidiaries. You expressly agree that use of the Services on App / Website is at your sole risk. All information provided through the App or the Website is provided on an “AS IS” best effort basis. You expressly agree that use of the App / Website / Service is at your sole risk. The App / Website / Service and any data, information, third party software, reference sites, services, or software made available in conjunction with or through the App / Website / Service are provided on an “as is” and “as available,” “with all faults” basis and without warranties or representations of any kind either express or implied. and any third party suppliers, affiliates, subsidiaries, licensors, employees, and partners do not warrant that the data, software, functions, or any other information offered on or through the app will be uninterrupted or free of errors, viruses or other harmful components and do not warrant that any of the foregoing will be corrected. Lxme and any third party suppliers, licensors, affiliates, subsidiaries and partners do not warrant or make any representations regarding the use or the results of the use of the App / Website / Service in terms of correctness, accuracy, reliability, or otherwise. You understand and agree that if you use, access, download, or otherwise obtain information, materials, or data through the App / Website / Service, the same shall be at your own discretion and risk and that you will be solely responsible for any damage to your property (including your computer system and / or other device) or loss of data that results from the download or use of such material or data. We do not authorize anyone to make any warranty on our behalf and You should not rely on any such statement. This paragraph shall survive termination of this Terms and Conditions. In no event will Lxme be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the App / Website / Service. You will not solely rely on the views, representations (whether written or oral or otherwise), recommendations, opinions, reports,
analysis, information or other statement made by or any of its agents, directors, officers or employees. In the event that you seek to make an investment pursuant to the information or recommendation provided by Lxme, you shall do so at your own risk, and should consider your financial situation, objectives and needs and consult with your legal, business, tax and / or other professional advisors to determine the appropriateness and consequences of such an investment. You agree that all the final decisions will be yours and will not have any liability for consequences of such decisions.
OWNERSHIP; PROPRIETARY RIGHTS
The App / Website / Service are owned and operated by Lxme. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Services and the App / Website provided by Lxme (hereafter Materials) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. As between You and Lxme, all Materials, trademarks, service marks, and trade names contained on the App / Website / Service are the property of Lxme. You agree not to remove, obscure, or alter or any third party’s copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the App / Website / Service. Except as expressly authorized by Lxme, You agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials. Lxme reserves all rights not expressly granted in this Terms and Conditions. If You have comments regarding the App / Website / Service or ideas on how to improve it, please contact customer service. Please note that by doing so, You hereby irrevocably assign to Lxme, and shall assign to Lxme, all rights, title and interests in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights.
MODIFICATION OF THIS TERMS AND CONDITIONS
Lxme reserves the sole and absolute right to amend, modify, revise, update, supplement, replace, or delete, at any time and at its discretion, any part or whole of these Terms and Conditions, the Privacy Policy, Disclaimers, or any other policies or notices published on its App, Website, or Platform (collectively, the “Terms”). Such modifications may be made for reasons including, but not limited to, regulatory changes, business developments, technological upgrades, security enhancements, or user experience improvements. All modifications shall become effective immediately upon posting on the Platform, unless a specific effective date is prescribed by Lxme or required by law. You shall be deemed to have unconditionally accepted such modifications by continuing to access or use the Platform, avail any Services, or initiate any transaction after the effective date. You waive any right to receive individual notice of such changes, unless expressly required under applicable law. It is solely your responsibility to review the latest version of the Terms available on the Platform. Lxme shall not be obligated to notify You individually of any changes, unless such obligation is mandated by applicable law. For material changes requiring statutory notice periods, Lxme shall comply with such notice requirements. If You do not agree with any such change, Your sole, exclusive, and mandatory remedy is to discontinue use of the Platform, delete your account, and cease availing the Services. Your continued usage after such changes shall constitute conclusive acceptance of the revised Terms.
NOTICE
Lxme may communicate with You through various modes including, but not limited to, email, SMS, in-app notifications, push notifications, telephone calls, letters, or postings on the App or Website, or any other method it deems appropriate. You hereby expressly consent to receive communications from Lxme and its authorized representatives for service-related, marketing, operational, transactional, and compliance-related purposes, including in relation to regulatory disclosures or obligations. Any communication sent by Lxme shall be deemed to be validly delivered: In the case of electronic communication, upon dispatch, irrespective of whether it was successfully delivered or received; In the case of postal communication, within 3 (three) working days of dispatch to your last recorded communication address; In the case of push or in-app notifications, at the time of posting on the Platform. You are responsible for keeping your contact details updated. Any failure to receive communication due to Your non-updation of email, mobile number, or postal address shall not invalidate any communication sent by Lxme. You must notify Lxme in writing of any changes to your contact details using the prescribed procedure. By accepting these Terms and Conditions, you agree to override DND and permit the Lxme team to reach out to you for investment opportunities and service assistance. Lxme shall not be liable for any delay, failure, interception, corruption, or non-delivery of any electronic communication due to factors beyond its control, including but not limited to service provider failure, malware, email server issues, or DND (Do Not Disturb) restrictions. If your mobile number is registered under the DND list maintained by TRAI, you acknowledge that SMS or call-based communication from Lxme may be blocked by your telecom provider. You agree to take necessary steps to deactivate DND or whitelist Lxme’s communication, and you shall not hold Lxme liable for non-receipt of messages in such cases. All official correspondence from Lxme shall be in the English language only.
WAIVER
The failure of Lxme to exercise or enforce any right or provision of this Terms and Conditions will not constitute a waiver of such right or provision. Any waiver of any provision of this Terms and Conditions will be effective only if in writing and signed by Lxme.
DISPUTE RESOLUTION
In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the App, Website, or Services (“Dispute”), the parties shall first attempt to resolve the Dispute amicably through good-faith discussions within 30 (thirty) days of written notice. If unresolved, the Dispute shall be referred to and finally resolved by binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended. Arbitration shall be conducted by a sole arbitrator appointed by Lxme, and the proceedings shall be held in Mumbai, in the English language. Arbitration shall be conducted on an individual basis only, and not as a collective, class, or representative action. Either party may seek interim relief from a competent court to safeguard their rights pending the arbitration. The arbitration shall be confidential, and neither party shall disclose its existence or outcome, except as required by law or to enforce the award. Each party shall bear its own legal costs, and administrative arbitration expenses shall be shared equally. This clause shall survive termination of these Terms..
GOVERNING LAW AND FORUM FOR DISPUTES
These Terms shall be governed by and construed in accordance with the laws of India. You agree that the courts in Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes arising from or related to these Terms, the Platform, or the Services. This clause shall survive termination of the Terms.
SEVERABILITY
If any provision of this Terms and Conditions is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from this Terms and Conditions to the minimum extent required, and the remaining provisions will remain valid and enforceable.
SURVIVAL
Upon termination of this Terms and Conditions, any provision, which, by its nature or express terms should survive, will survive such termination or expiration as applied to transfers and relationships prior to such termination or expiration.
HEADINGS
The heading references herein are for convenience purposes only and they do not constitute a part of these T&Cs and will not be deemed to limit or affect any of the provisions hereof.
DIGITAL SIGNATURE & CONSENT CLAUSE
The User agrees that validation through OTP or digital methods on the Platform shall be deemed equivalent to a handwritten signature for all intents and purposes under the Information
Technology Act, 2000.
DISCLAIMER
THE MERCHANTS THEMSELVES DESCRIBE THE OFFERS AND PROMOTIONS PROVIDED BY PARTICIPATING MERCHANTS ON OUR APP. MERCHANT RESERVES THE RIGHT TO CHANGE, MODIFY, SUBSTITUTE, SUSPEND, OR REMOVE WITHOUT NOTICE ANY PRICING INFORMATION RELATED TO MERCHANT PRODUCTS, OFFERINGS, PROMOTIONS, AND DISCOUNTS FOR SALE. Lxme IS NOT RESPONSIBLE OR LIABLE FOR ANY DISCREPANCIES, CHANGES, OR LAPSES IN THE OFFERS,
PROMOTIONS, OR PRODUCTS PROVIDED BY THE MERCHANTS. WHEN YOU CHOOSE TO PURCHASE A PRODUCT THROUGH OUR APP, YOU ARE TRANSACTING DIRECTLY WITH THE MERCHANT, AND ANY TERMS OF SALE, OFFERS, PROMOTIONS, DISCOUNTS, INCLUDING SHIPPING, DELIVERY, AND RETURN POLICIES, ARE SOLELY THE RESPONSIBILITY OF THE MERCHANT. CUSTOMERS ARE ENCOURAGED TO REVIEW THE SPECIFIC TERMS ASSOCIATED WITH THEIR PURCHASES, AS DELIVERY CHARGES AND APPLICABLE SALES TAXES MAY APPLY AND WILL BE DETAILED AT CHECKOUT. Lxme DISCLAIMS ANY LIABILITY RELATED TO THE QUALITY, PERFORMANCE, OR FULFILMENT OF MERCHANT PRODUCTS. ANY DISPUTES OR CONCERNS ARISING
FROM SUCH TRANSACTIONS SHOULD BE ADDRESSED DIRECTLY BETWEEN THE MERCHANT AND THE CUSTOMER. BY USING THIS APP, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS.
COMMISSION STRUCTURE WITH AMC – FOR THE YEAR 2025
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
>=5th Yr |
|
Nippon |
NIPPON INDIA Gold Savings Fund Growth |
0.30% |
0.30% |
0.30% |
0.30% |
0.30% |
|
NIPPON INDIA Large Cap Fund Retail Plan Growth |
1.00% |
1.00% |
1.00% |
1.00% |
1.00% |
|
|
NIPPON INDIA Multi Cap – Growth Plan |
0.95% |
0.95% |
0.85% |
0.75% |
0.75% |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
5th Yr |
|
Mirae Asset |
Mirae Asset Large Cap Fund – Regular Growth |
0.90% |
0.90% |
0.90% |
0.90% |
0.90% |
|
MIRAE Asset Tax SaverReg. (G) |
0.85% |
0.85% |
0.85% |
0.85% |
0.85% |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
>=5th Yr |
|
Kotak |
Kotak Large Cap Fund erstwhile Kotak EQUITY Bluechip Fund |
1.05% |
1.05% |
1.05% |
1.05% |
1.05% |
|
Kotak Credit Risk Fund |
1.2% |
1.2% |
1.2% |
1.2% |
1.2% |
|
|
Kotak Arbitrage Fund erstwhile Kotak Equity EQUITY Arbitrage Fund |
0.6% |
0.6% |
0.6% |
0.6% |
0.6% |
|
|
Kotak Equity Savings Scheme |
0.8% |
0.8% |
0.8% |
0.8% |
0.8% |
|
|
Kotak Gold Fund |
0.35% |
0.35% |
0.35% |
0.35% |
0.35% |
|
|
Kotak Low Duration Fund |
0.75% |
0.75% |
0.75% |
0.75% |
0.75% |
|
|
Kotak Savings Fund |
0.45% |
0.45% |
0.45% |
0.45% |
0.45% |
|
|
Kotak Flexicap Fund |
0.98% |
0.98% |
0.98% |
0.98% |
0.98% |
|
|
Kotak Midcap Fund erstwhile Kotak Emerging Equity Fund |
1.08% |
1.08% |
1.08% |
1.08% |
1.08% |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
>=5th Yr |
|
DSP |
DSP Liquidity Fund – Regular Growth |
0.05% |
0.05% |
0.05% |
0.05% |
0.05% |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
>=5th Yr |
|
ICICI |
ICICI Pru Regular Gold Savings Fund -Growth |
0.45% |
0.45% |
0.45% |
0.45% |
0.45% |
|
ICICI Prudential Savings Fund – Growth |
0.19% |
0.19% |
0.19% |
0.19% |
0.19% |
|
|
ICICI Prudential Credit Risk Fund – Growth Fund |
0.70% |
0.70% |
0.70% |
0.70% |
0.70% |
|
|
ICICI Prudential Floating Interest Fund – Growth |
0.72% |
0.72% |
0.72% |
0.72% |
0.72% |
|
|
ICICI Prudential Savings Fund – Growth |
0.19%% |
0.19%% |
0.19%% |
0.19%% |
0.19%% |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
>=5th Yr |
|
Parag Parikh |
Parag Parikh Flexi Cap |
0.05% |
0.05% |
0.05% |
0.05% |
0.05% |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
5th Yr |
|
Quant |
Quant Active Fund – Regular Growth |
0.65% |
0.65% |
0.65% |
0.65% |
0.65% |
|
Quant Large & Mid Cap Fund – Reg (Growth) |
0.95% |
0.95% |
0.95% |
0.95% |
0.95% |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
5th Yr |
|
SBI |
SBI Magnum Medium Duration Fund- Regular Growth) |
0.7% |
0.7% |
2.1% |
0.7% |
– |
|
SBI Focused Fund |
0.9% |
0.9% |
2.7% |
0.9% |
– |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
>=5th Yr |
|
HDFC |
HDFC Flexi Cap FundRegular (Growth) |
0.70% |
0.70% |
0.70% |
0.65% |
– |
|
HDFC Equity Savings Fund Reg Growth Plan |
1.00% |
1.00% |
1.00% |
0.95% |
– |
|
|
HDFC Midcap Opportunities Fund Growth |
0.68% |
0.68% |
0.68% |
0.63% |
– |
|
AMC |
Fund Name |
1st year Trial (p.a.) |
2nd Yr |
3rd Yr |
4th Yr |
>=5th Yr |
|
Edelweiss |
Edelweiss Arbitrage Fund Growth Option |
0.60% |
0.60% |
0.60% |
0.60% |
0.60% |
Supplementary terms for UPI Payments On Lxme
What is NPCI?
NPCI is an authorized payment system operator by RBI. NPCI owns and operates UPI payment system.
What is PSP bank?
PSP is the banking company authorized to act as a Payment Service Provider (PSP) under the UPI framework. PSP engages the TPAP to provide UPI services to the end-user customers.
What is TPAPs?
Third Party Application Provider (TPAP) is an entity that provides the UPI compliant app(s) to the end-user customers to facilitate UPI based payment transactions.
What is Customer’s Bank?
The Bank where the end-user customer maintains his/her account that has been linked for the purpose of debiting/crediting the payment transactions made through UPI.
Who is End User Customer?
The end-user customer is the individual who uses UPI payment facility to send and receive
payments.
We hereby confirm that:
1. We Lxme Money Pvt. Ltd. are a TPAP authorized by NPCI to facilitate payments through PSP Bank(s), namely Axis Bank Limited. We are a service provider and we participate in UPI through the PSP Bank.
2. We are bound by the tripartite Terms and Conditions entered with the sponsor PSP Bank Axis Bank Limited and NPCI. We are responsible for facilitating grievances / complaints resolution of the customers on-boarded on our UPI application.
3. We shall be the first point of contact for all UPI related grievances/complaints for customers on-boarded by us. In case the complaint/grievance remains unresolved, the next level for escalation will be the PSP Bank, followed by the bank (where you maintain the account) and NPCI in the same order. After exercising these options you can approach the Banking Ombudsman and / or the Ombudsman for Digital Complaints, as the case may be.
The Platform allows You to make payments to third parties on various third-party websites and applications (“Merchant”) or other individuals and persons (“Peers”) using the Unified Payments Interface offered by the National Payments Corporation of India. If You participate in the Unified Payments Interface (“UPI”) platform on the App, these supplementary terms and conditions listed under this paragraph (“Supplementary UPI Terms”) will also be applicable to you. The Supplementary UPI Terms set out herein shall be in addition to the remaining terms in this Terms and Conditions and shall be read together with the remaining terms in this Terms and Conditions You may use the App to make payments from any savings / current / overdraft account that you maintain with any bank in India (“User’s Bank” / “Your Bank”).
National Payments Corporation of India (“NPCI”) is a payment system operator authorized to operate various payment systems by the Reserve Bank of India(“RBI”). NPCI owns and operates the UPI payment system. UPI allows instant online payments between the bank accounts of any two parties. PSP is a banking company authorized to act as a Payment Service Provider (“PSP”) under the UPI framework. PSP engages the TPAP to provide UPI services to
the end-user customers. For the purpose of UPI transactions on the App, customers shall consent to the PSP bank’s terms and conditions and privacy policy available on the PSP bank’s website.
A Third-Party Application Provider (“TPAP”) is an entity that provides the UPI compliant apps to the end-user customers to facilitate UPI based payments. Lxme App is a TPAP authorized by the NPCI to facilitate payments through its PSP, Axis Bank Limited. Lxme is bound by the tripartite Terms and Conditions entered into by Lxme with Axis Bank and NPCI. Information related to the roles and responsibilities of NPCI, PSP and TPAP can be found here.
Onboarding
To make and receive payments through Lxme UPI, you are required to register and link Your Bank account(s) on the App. By proceeding, You consent to the following:
1. Bank Account Linking:
– Lxme will automatically fetch all bank accounts associated with your registered mobile numbers, using SMS access (if granted) provided to the App.
– This information will be used to verify, register and link Your Bank account to facilitate payments through your Lxme UPI.
– Please note that Lxme does not store Your Bank account number, except in a masked format which cannot be unmasked by Lxme.
2. Information Sharing and Security:
– The personal information you provide during the Lxme UPI registration process, including your banking information, will be shared with and securely stored by the PSP and the NPCI.
– By registering, You agree to share this information and authorize the PSP and NPCI to maintain it.
3. UPI ID and QR Code Creation:
Upon successful registration and linking of Your Bank, Lxme will generate your UPI ID and QR Code on the App.
4. Features Post Bank Account Linking: After linking Your Bank account, you will be able to:
– initiate UPI transactions
– check Your Bank account balance
– set or reset/change UPI PIN for Your Bank account
– link any number of bank accounts to Lxme UPI
– Link upto 1(one) eligible Rupay credit card to Lxme UPI
– set a primary bank account for UPI transactions, separately for P2P and P2M
transactions.
5. UPI PIN Setup:
The UPI PIN set up process will be facilitated through the interface and technology provided by Your Bank.
Lxme does not guarantee the success or failure of the UPI PIN setup process through the App, as it is dependent on Your Bank’s systems.
Transactions
For making any payments using Lxme UPI, you shall have to enter the UPI PIN associated with the bank account through which the payment is being made. Entering UPI PIN is not needed for receiving payments. You may pay using Lxme UPI while making any payment on the Lxme App where UPI is one of the eligible payment methods. You may also initiate payment transactions using Lxme UPI using the scan and pay feature where you can scan any UPI compatible QR Code or by entering the virtual payment address (VPA) of any recipient that you wish to make payments to. Any person may also initiate a ‘collect request’ in relation to your VPA specifying the amount such person expects you to pay. You may reject such a request on the Lxme App or authorize its payment by entering your UPI PIN. You can also mark the request as spam or block the VPA sending the collect request if you do not wish to receive the collect request from that VPA again.
Regardless of the manner in which the payment transaction is initiated, its success is contingent on it being authorized by Your Bank. Lxme acts as a facilitator and does not hold any responsibility for failed or delayed transactions caused by technical issues, incorrect information, or network failures. You should review and verify the request before authorizing a transaction by entering your UPI PIN. Availability of the UPI facility depends on the services and systems of the PSP, or the bank issuing the collect request or the beneficiary bank. Lxme is in no way responsible for any loss or damage arising from your use of the UPI services, including maintaining the uptime of the UPI payments facility, technical errors, unauthorized
transactions or third-party actions. Your Bank may impose minimum / maximum transaction limits as determined by its own policies and the applicable laws.
In the event that you identify an error in your transaction or an unauthorized transaction, please notify Lxme immediately at contact@Lxme.in
UPI Lite
UPI Lite is a payment solution that leverages the NPCI Common Library (CL) application to process low value transactions using an ‘on-device’ wallet (“UPI LITE”). The solution runs off existing UPI ecosystem protocols for mobile phones to ensure commonality, compliance and system acceptance. UPI LITE experience is intended by NPCI to be a customer-friendly approach to enabling low value transactions without utilizing Your bank’s core banking systems in real-time.
UPI Lite Registration
You can access UPI LITE from the App and register for UPI LITE by adding an amount of Your choice into Your UPI LITE account, subject to the limits prescribed by NPCI from time to time. The amount shall be loaded from Your bank account using Your UPI PIN.
You understand that You can only enable UPI LITE for only one of your bank accounts on the App, subject to any exceptions prescribed under NPCI guidelines.
Further, please note that not all Your bank accounts linked to Your UPI ID(s) may be eligible for UPI LITE as per NPCI guidelines.
Terms Of UPI Lite
You understand that the UPI LITE balance on the App is a virtual ‘on-device’ balance and a reflection of the UPI LITE balance allocated by You in Your UPI LITE account.
No interest will be payable to You on Your UPI LITE account balance.
You understand that actual money or funds with respect to UPI LITE balance are not transferred to or received by NPCI or Lxme from Your bank account and is held and maintained solely with Your bank.
You can replenish Your UPI LITE Balance by allocating or adding additional funds to Your UPI LITE account from Your UPI LITE linked bank account only (“Top-Up Transactions”).
You can only use Your UPI LITE account to make debit transactions. All credit transactions will be routed through Your bank account.
You understand that You can only view Top-Up Transactions in Your bank account statement.
UPI LITE balance in case of change of Mobile Device
You will be responsible for the balance loaded in UPI LITE account. In case You change your mobile device, You should disable and deregister the UPI LITE account from existing mobile device and then enable a new UPI LITE account on the new mobile device to ensure that the UPI LITE balance lying in the existing mobile is pushed back to Your Bank in accordance with the NPCI guidelines.
In case Your mobile phone is misplaced, lost, stolen or damaged with the active UPI LITE account and balance, You should forthwith approach Your Bank to immediately block the UPI LITE wallet and refund of balance in Your bank account. Your bank may perform necessary checks; post which the bank may, in accordance with NPCI guidelines, refund money to Your bank account. It should be noted that UPI LITE balance will not be fetched in new mobile device if You change the mobile device .
Also, in case You want to change the mobile number linked with UPI, You must disable the UPI LITE account before changing the mobile number.
Protecting UPI LITE Account
1. You are solely responsible for maintaining the confidentiality of Your App password and other details associated with UPI LITE transactions.
2. You are solely responsible for all activities that occur under Your password/mobile device on which UPI LITE is enabled. If You know or suspect that someone else knows your App password, You should immediately take appropriate measures to change the same.
3. NPCI and/or Lxme shall not be responsible for any unauthorized transactions made from your Lxme App using UPI LITE.
4. You shall bear sole responsibility for managing Your UPI LITE account, including, but not limited to, disabling the UPI LITE account prior to changing Your mobile device or registered mobile number.
5. In the event Your mobile device is misplaced, lost, stolen, or damaged, it shall be Your sole responsibility to initiate necessary action and approach Customer’s Bank for any redressal.
Suspension
PSP reserves the right to reject, block or suspend any transaction initiated by you through Lxme UPI, if there is any suspicion that you are involved in fraudulent or illegal activities, or any other reason as may be deemed fit by the PSP.
Charges
Lxme does not charge any users any fee for using Lxme UPI. However, Lxme reserves the right to introduce fees for any new or existing services in the future without prior notice. The fees charged will be displayed to you on the App before you are charged. Please note that Your Bank may charge you a transaction fee for UPI transactions.
Security and Data Protection
a) You agree and acknowledge that you are solely responsible for linking correct bank accounts. By linking and using a particular bank account with Lxme UPI, you acknowledge that you are entitled to authorize transactions in such a bank account and agree that any usage of an account that you are not legally entitled or authorized to use may constitute a criminal offence.
b) You agree and acknowledge that you are solely responsible for the security of your Lxme Account as well as maintaining confidentiality of Your Bank account details and UPI PIN. No Lxme representative shall ever ask for your UPI PIN.
c) You acknowledge that sharing your UPI PIN or any OTP generated by the Lxme App or Your Bank with any person may result in unauthorized use of your account including possible funds transfers initiated by using such credentials for which Lxme shall not be responsible.
d) You shall take full responsibility of the payment request that you make and authorize on Lxme UPI, including but not limited to ensuring that you are scanning the right QR codes, typing and reviewing VPAs accurately and ensuring that the recipients are as intended by You. Lxme shall not be responsible for any loss on account of Lxme UPI transactions including loss attributable to your failure to enter accurate information or your failure to validate the information displayed before proceeding with any transaction.
e) You agree and acknowledge that you are responsible to ensure that there are sufficient funds maintained in Your Bank account linked to Lxme UPI to avoid error/incomplete transactions.
f) You agree and acknowledge the collection of transaction data, including but not limited to the UPI ID, transaction amount, date, time, payer and payee details, and other relevant information necessary to facilitate the transaction. Lxme may also collect additional data as required to comply with legal and regulatory requirements or to enhance the functionality and security of the UPI services.
g) You agree and acknowledge that Lxme may share your UPI transaction data with the PSP, the NPCI, RBI, regulatory authorities, or other third parties as required to facilitate the transaction, grievance redressal or comply with applicable laws. Data may also be shared with Lxme’s service providers, partners, or affiliates solely for the purpose of providing the UPI services or enhancing user experience, subject to confidentiality obligations.
h) You agree and acknowledge that PSP may offer its products and services to You for cross selling and up selling purposes. Lxme shall not be responsible for any such offerings, their terms, or any liabilities arising from them. Any engagement between the User and the PSP for such products and services shall be governed by the PSP’s respective policies and Terms and Conditions s.
i) You agree and acknowledge that Lxme may store all or part of the transaction data generated by your use of Lxme UPI and may continue to retain such transaction data even upon deletion of your account. Such data associated with Lxme UPI transactions shall only be stored within India in accordance with applicable law.
You agree and acknowledge that any references to ‘Smart Payments,’ ‘Smarter Savings,’ ‘Payments that make you richer,’ ‘Smart Savings,’ ‘Smart Investments,’ or similar terms used across the application and in marketing communications are for promotional and informational purposes only. These statements do not constitute financial advice, investment advice, guaranteed returns, assured returns, or assurances of financial gain. Use of the features of the Website by the customer shall not be construed as a guarantee of return on any investment or guarantee of any payouts. Any loss due to fluctuations or loss of value of investments and the risks associated with the investments shall be borne solely by the customer. You further acknowledge that the actual benefits and outcomes may vary based on individual usage, external factors, and market conditions for which Lxme is not responsible in any manner. Lxme disclaims any liability arising from interpretations of these terms beyond their intended promotional context.
Indemnity
The TPAP shall not be held liable, and shall be indemnified, defended, saved and held harmless, for any claims, damages, losses, liabilities, demands, taxes, penalties, duties, costs or expenses arising out of or by virtue of:
1. Any errors, delays, interruptions or failures in the initiation, processing or completion of UPI transactions caused by Your Bank, PSP or NPCI beyond the reasonable control of the TPAP.
2. Any breach of obligations, guidelines or non-compliance with regulatory requirements under the UPI framework by Your Bank, PSP or NPCI, including failure to comply with applicable laws or directives issued by regulatory authorities such as the Reserve Bank of India.
3. Any failure by the PSP or third parties to comply with applicable data protection and privacy laws and any regulations, circulars, guidelines, or directives issued by NPCI, RBI, or any other regulatory authority from time to time.
4. Any system downtime, disruption or technical failure attributable to the operations of Your Bank, PSP or NPCI.
5. Any unauthorized access, use, or disclosure of Confidential Information, including any data breaches, security lapses, or negligent actions, caused by Your Bank, PSP or NPCI that result in the compromise of such information.
6. Any fraudulent transactions or activities, including but not limited to identity theft, phishing attacks, or impersonation, conducted using the UPI system where such fraud is attributable to the actions or omissions of Your Bank, PSP or NPCI and not due to any failure or negligence on the part of the TPAP.
Offers
Lxme may from time to time make available either directly or in partnership with third parties certain benefits for using Lxme UPI. All such offers shall be governed by the terms and conditions of Lxme and/or the third parties responsible for such offers, as displayed on the Lxme App in addition to these Supplementary UPI Terms. All offers are made available at Lxme’s discretion and may be made available to only a select group of Users. Lxme does not guarantee that any offer shall be available to all Users. Lxme’s decision of the winner of such offers shall be final and binding and not subject to any appeal or dispute resolution process.